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Our privacy policy

BACKGROUND:

Work-Happy Limited (“We/Us/Our”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, work-happy.com (“Our Site”) and/or uses the Services and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and/or the Services. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and the Services immediately.

Definitions and interpretation

“Account” means an account required to access and/or use the Services and/or certain areas and features of Our Site;

“Client” means a business and/or organisation that purchases the Services or is in the process of testing or purchasing the Services;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in the Cookie section, below;

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and/or any United Kingdom regulation amending or substituting it;

“Services” means the subscription based and/or professional services provided by Us; and

“Users” means people who have been provided with an Account via a Client.

Information about us

  • Our Site is owned and operated by Work-Happy Limited, a company registered in England under number 11344303, whose registered address is at 19 The Downs, Standlake, OX29 7SX.
  • Our VAT number is 311 0803 64.
  • Our Data Protection Officer is Anna Cleland who can be contacted by email at [email protected] or by post to Work-Happy Limited, 19 The Downs, Standlake, OX29 7SX.

What does this policy cover?

This Privacy Policy applies to your use of the Services and/or Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


What is personal data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 and/or any United Kingdom regulation amending or substituting it (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What are my rights?

Under the Data Protection Legislation, you have the following rights, which this Policy and Our use of Personal Data have been designed to uphold:

  • The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 15.
  • The right to access the personal data We hold about you. Part 13 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete. Please contact Us using the details in Part 15 to find out more.
  • The right to be forgotten, i.e. the right to ask Us to delete or otherwise dispose of any of your personal data that We hold. Please contact Us using the details in Part 15 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to Us using your personal data for a particular purpose or purposes.
  • The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  • The right to data portability. This means that, if you have provided personal data to Us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided below.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data We hold about you changes, please keep Us informed as long as We have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns Ourselves, however, so please contact Us first, using the details below.

What data do you collect and how?

Depending upon your use of the Services and/or Our Site, we may collect some or all of the following non-personal and personal data (please also see section 14 on Our use of Cookies and similar technologies)

  • name;
  • contact information such as email address and telephone number;
  • name of business;
  • type of organisation; e.g., limited company;
  • type of business;
  • IP address;
  • web browser type and version;
  • operating system;

How do you use my personal data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Legislation at all times.

Our use of your Personal Data will always have a lawful basis, either because it is necessary for Our performance of a contract with you (this is, e.g., all Client data), because you have consented to Our use of your personal data, e.g., by opening an Account or subscribing to emails (this is, e.g., all User data), or because it is in Our legitimate interests (this is, e.g., all data relating to IP addresses, web browser type and version and operating systems used by Us to provide security in Our provision of the Services).

Specifically, We may use your data for the following purposes:

  • Contacting you about your enquiry
  • Supplying the Services to you;
  • Replying to emails from you;
  • Supplying you with emails that you have opted into. You may unsubscribe or opt-out at any time by pressing unsubscribe on any correspondent email, or emailing [email protected] and requesting it.
  • Market research; and
  • Analysing your use of Our Site and/or the Services and gathering feedback to enable us to continually improve Our Site and the Services.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the Data Protection Legislation.

Third parties whose content appears on Our Site may use third party Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

How long will you keep my personal data?

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for a maximum of 24 months of your last activity.

You can ask us to delete your data at any time, and we will remove your personal data from our database. Clients’ data will be kept for the minimum time necessary in order for us to be able to document our business activities under the law including but not limited to book keeping purposes.

How and where do you store or transfer my personal data?

We only keep your personal data for as long as We need to in order to use it as described above in section 7, and/or for as long as we have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”) or the United Kingdom (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

Do you share my personal data?

We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include hosting, search engine facilities, data processing, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of our Site and/or the Services including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

Any third-party data processors used by Us are located in the United Kingdom or within the European Economic Area (“the EEA”).

In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

How can I control my personal data?

In addition to your rights under the Data Protection Legislation, set out above, when you submit personal data via our Site and/or the Services, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls on our use of your data for any marketing related purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).

Can I withhold information?

You may access certain areas of our site without providing any data at all. However, to use all features and functions available on our site and/or the Services you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see on 'How do you use Cookies'.

How can I access my personal data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the Data Protection Legislation, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected] or using the contact details below.

How do you use Cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for Advertising purposes. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a popup or push notification requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 11, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie

Purpose

Strictly Necessary

_CRAFT_CSRF_TOKEN

Ensures visitor browsing-security by preventing cross-site request forgery.

Yes

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

How do I contact you?

To contact us about anything to do with your personal data and/or data protection, including to make a subject access request, please contact Us by email at [email protected]. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

Changes to this privacy policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site and/or the Services following the alterations. We recommend that you check this page regularly to keep up-to-date.

This Privacy Policy was last updated on 31 March 2021.